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Quick Overview

Q-Xact is a generation now reporting module that lets administrators keep an eye on all aspects within their queues. With Q-Xact you gain insight into queues.

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FreePBX Q-Xact Information:

If you and your employees use ACD/Queues in your office, then you definitely need Q-Xact to make the most of your money and time. Q-Xact is a cutting-edge reporting module that allows office administrators to keep a watchful eye on all aspects within their queues. With Q-Xact, you gain insight into each of your queues.


FreePBX Q-Xact Overview:


Q-Xact gives you complete control over which data is displayed for your reports and affords users the opportunity to build custom templates that make for fast reporting. Each report type lists columns that can be checked (or unchecked) for total customization. Q-Xact is divided up into 2 different sections. One for templates, and one for reports. Templates give you the ability to build the custom information of what you would like to see in the report and also gives you the option to save it. The reports section allows you to run your templates against any or all of your Agents and Queues.


FreePBX Q-Xact Features:


  • View call distribution by agent, queue, day, or hour
  • Monitor average call time and average hold times
  • See service call thresholds
  • View the reason calls may be disconnected


FreePBX Part Number: FPBX-C25Y-QXT


Still not sure which FreePBX product is right for you? Click Here For Live Assistance!  You can also call us toll free at 877.434-8647- Our online team of experts will be happy to create a custom quote for you.

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