Some Plantronics headsets enable you to answer and complete phone calls using the built in controls located on the headset. This feature is called electronic hookswitch (EHS). To use it, your headset must include a digital serial control interface in addition to the standard analog headset jack (RJ-9) interface. The serial control interface requires an APP-51 which you can purchased from e4. All Plantronics Headsets that support EHS come with a base unit that connects to your phone. The base unit and headset will connect wirelessly.This enables you to answer the phone when away from your desk by pressing the button on your headset. All of the Plantronics headsets in the guide have a wireless range of over 300′ from the phone.
As of 3/14/2013 the following Polycom SoundPoint IP phone support EHS. IP 320, IP 321, IP 330, IP 331, IP 335, IP 430, IP 450, IP 550, IP 560, IP 650, IP 670.
As of 3/14/2013 the following Polycom VVX Business media phones support EHS. VVX 300, VVX 310, VVX 400, VVX 410, VVX 500, VVX 600, VVX 1500.
Supported Plantronics Headsets:
This guide will focus on the PlantronicsSavi 700 series, CS500 Series and Plantronics MDA200 device which enables the management both Polycom desk phones and PC calls.
- Plantronics W745 Convertible, Unlimited Talk Time P/N 86507-01
- Plantronics W740 Convertible P/N 83542-01
- Plantronics W730 Over-the-ear, monaural P/N 83543-11
- Plantronics W710 Over-the-head, monaural P/N 83545-01
Plantronics CS500 Series:
.e4 also carries the Microsoft Lync enhanced versions of the these headsets for those using the MS UC platform.
The following image set demonstrates the proper setup for using Plantronics headsets with electronics hookswitch support and you Polycom telephones.