Polycom Announces New Line of Business Media Phones

Before I get started here-  In an effort to provide the reader with full disclosure and also just a bit of information about me…  I’m a Polycom Fan 100% – There’s no better phone line in the market today. I tell this to you as a user and also as a person that sells them… Lots of them…   I do this for a few reasons- Some of you may remember the old FUD saying “nobody ever got fired for buying IBM equipment”? — Well, IMHO the same can be said for Polycom gear.  It just works and works well. Their painstaking attention to detail on the software side was simply a feature of the amazing hardware that has let them lead the space for so long.

So what’s new?

Not too long ago I was professing my love for the shiny new Polycom VVX 600 that I was lucky to have one long before it was announced.  I’ve been patiently awaiting the announcement of the remaining phones and here they are!

Polycom VVX 400 and VVX 410 (Gigabit)

Meet the future of mid-level desk phones — It really doesn’t get any better than this!

  • Make more efficient and productive calls with the unparalleled voice clarity of Polycom HD Voice
  • Improve productivity for office staff and cubicle worker’s via an intuitive larger, color display and easy to use line appearances
  • Reduce deployment and maintenance costs—the Polycom Zero Touch Provisioning and web based configuration tool makes the VVX 400 simple to deploy, easy to administer, upgrade, and maintain
  • Leverage previous IT infrastructure investments—deploy VVX 400 business media phones on your existing network without needing to upgrade your call control platform
  • Easily integrate with third- party UC and productivity applications for broad, standards-based, open APIs
  • 3.5” TFT (320 x 240)
  • 12 lines or speed dial keys
  • HD Voice up to 7KHz on all audio paths (Speaker, Handset, Headset)
  • 2 x Ethernet 10/100 or GigE (VVX410 )
  • SKU with GigE Built-in (FCS+1Q)
  • Asian character support
  • Hard Keys: 12-key dial pad, home, speaker, mute, headset, volume, messages, hold, transfer
  • 4-way navigation cluster with center  “select” key
  • Supports Paper Label or LCD (Color/Button) expansion modules  (32 buttons/keys) x 3 modules

Polcyom VVX 300 and VVX 310 (Gigabit)

Polycom is directing this device at the cube user — I find this funny since it is more feature rich than their legacy Polycom IP 650.

  • Make more efficient and productive calls with the unparalleled voice clarity of Polycom HD Voice
  • Improve productivity for cubicle worker’s and call center operators through an intuitive easy to use user interface
  • Reduce deployment and maintenance costs—the Polycom Zero Touch Provisioning and web based configuration tool makes the VVX 300 simple to deploy, easy to administer, upgrade, and maintain
  • Leverage previous IT infrastructure investments—deploy VVX 300 business media phones on your existing network without needing to upgrade your call control platform
  • Easily to integrate with third- party web-based UC and productivity applications for broad, standards based, open APIs
  • Backlit grayscale graphical LCD (208 x 104)
  • 6 line or speed dial keys
  • HD Voice up to 7KHz on all audio paths (Speaker, Handset, Headset)
  • 2 x Ethernet 10/100 or GigE (VVX 310)
  • Asian character support
  • Hard Keys: 12-key dial pad, home, speaker, mute, headset, volume, messages, hold, transfer
  • 4-way navigation cluster with center  “select” key
  • Supports Paper Label or LCD Color/Button expansion modules x 3

Polycom VVX Expansion Module 

It has paper labels 🙁  –it’s still pretty cool Andre..

  • The VVX Expansion Module’s simple user interface and advanced call handling capabilities and help boost telephone attendant productivity
  • Give your busy telephone attendants, receptionists, administrative assistants and secretaries the ability to handle high volumes of concurrent incoming calls with ease.
  • Easy to install and End User configurable (Instant setup through Web configuration utility or traditional provisioning methods through host phone)
  • Leverage previous IT infrastructure investments and providing expandability.
  • Expandable with “plug-and-play” modules that requires no set-up – power and signaling are provided by the host VVX phone
  • 40 illuminated bi-color LED keys programmable line keys; GUI configurable
  • Daisy-chainable for a total of 120 contacts (3 x 40)
  • 2 x AUX ports (SPI) for connectivity and power propagation from the host
  • Expandability up to 3 modules
  • Legacy PoE support: Up to 3 modules powered by host phone (VVX 300 and VVX 400); Up to 1 module powered by host phone (VVX 500 and VVX 600)

Polycom VVX Color Expansion Module

This device makes me swoon — It’s the device Asterisk users have been BEGGING for since I can remember….  The button count! OH THE BUTTON COUNT!

  • The VVX Color Expansion Module’s simple user interface and advanced call handling capabilities and help boost telephone attendant productivity
  • Give your busy telephone attendants, receptionists, administrative assistants and secretaries the ability to handle high volumes of concurrent incoming calls with ease.
  • Easy to install and End User configurable (Instant setup through Web configuration utility or traditional provisioning methods through host phone)
  • Leverage previous IT infrastructure investments and providing expandability.
  • Expandable with “plug-and-play” modules that requires no set-up – power and signaling are provided by the host VVX phone
  • 4.3” TFT (480 x 272) LCD screen
  • 30 illuminated bi-color programmable line keys; GUI configurable
  • 3 Page View soft keys to access total of 90 monitored contacts (3 x 30)
  • Supports Profile Pictures and other AD objects
  • Polycom Desktop Connector (PDC) support

Click here or call for more information on obtaining the new Polycom VVX Business Media Phones from the VoIP certified pros of .e4 – Thanks for stopping by,

Sangoma Releases SNAP Provisioning Portal

Sangoma continues to make waves in the IP telephony hardware space by releasing their new SNAP provisioning portal for Vega series gateways.

“The SNAP Tool makes it easy for service providers and their channel partners to deliver all of the advantages of SIP trunking to businesses that want to continue using existing TDM-based phone systems,” said Jeff Dworkin, director of marketing for Sangoma. “A number of regional and national SIP trunking providers have already taken advantage of the SNAP Tool to help ensure fast and efficient turn-up of new customers on their SIP networks.”

Sangoma’s new SNAP APP is an easy to use provisioning utility that is web based and currently supports the full line of Vega analog and T1 gateways. Sangoma has also announced  future support for their recently announced session border controllers.

“Each service provider determines the mix of analog and digital interfaces in the gateway, and collaborates with Sangoma to create a configuration file that is fine-tuned to work on the network,” continued Dworkin. “We expect that the simple operation and assured network interoperability possible with the SNAP Tool will save time and money for service providers and their channel partners by dramatically reducing installation and troubleshooting efforts.”

Check it out online at http://vegaconfig.com/

 

Logo Cookies from Dream Day Cakes

Friday is a great day no matter how you look at it. For starters it’s the last day of the week, there’s no denying that this day brings relief and signals the the start of something better (the weekend). It should also be mentioned that the VUC is a Friday ritual here at .e4- for years we have been listening in and occasionally participating in this weekly event that brings joy and information to VoIP geeks the world over. That being said, today is different.

COOKIES!

The fine folks at Dream Day Cakes were kind enough to send us a fresh batch of tasty treats with our beloved logo emblazoned on them. These aren’t just any cookie – In fact, these cookies were obviously made with love and painstaking attention to detail.

The Box-  I love it, I’m sorry Fred and Yeni but .e4 is adopting the Banksy style stencil on from the shipping box.  Please consider this idea stolen.

Please check out Dream Day Cakes – The most SIP enabled Bakery in the world.

 

Jabra MOTION adds sensor to headset

Jabra has announced their new MOTION series headsets. These new devices deploy a technology called NFC or Near Field Communication technology that allows the user to interact with phone and tablets by simply tapping the headset to the device.  The Jabra Motion headset series also boasts an incredible range of 100m/300ft!

Product Photos:

Anticipated Product Variants:

Product Variant Usage Connectivity Certifications
JABRA MOTION Mobile phone
Jabra MOTION UC (Retail Version)
Jabra MOTION UC
  • Works with mobile phones
  • Designed to optimize the experience of using a Unified Communications client
  • Connects to a PC and can be used to stream music/sound and for voice calls
USB Skype
Jabra MOTION UC MS
  • Works with mobile phones
  • Designed to optimize the experience of using a Unified Communications client
  • Connects to a PC and can be used to stream music/sound and for voice calls
USB Microsoft Lync
Jabra MOTION UC with Travel & Charge Kit
  • Works with mobile phones
  • Designed to optimize the experience of using a Unified Communications client
  • Connects to a PC and can be used to stream music/sound and for voice calls
USB Skype
Jabra MOTION UC with Travel & Charge Kit MS
  • Works with mobile phones
  • Designed to optimize the experience of using a Unified Communications client
  • Connects to a PC and can be used to stream music/sound and for voice calls

 

API Documentation

API Key

Each account receives a unique api key that is based upon the account’s authentication credentials and randomly generated data for additional security. You can retrieve your api key by visiting to the following url:

https://portal.e4sip.com/api.php

API URLs

Self-Signed Secure Socket Layer:

https://api.e4sip.com

Unsecured Hypertext Transfer Protocol:

http://api.e4sip.com

RESTful API Resources

Below you will find links to documentation and code to help deploy our RESTful API service for your application:

Account Resources

Account Information

 

 

 

SMS Message Detail Report (MDR)

RESTful GET Request

https://api.e4sip.com/mdr/[phone_number]/[api_key]/

https://api.e4sip.com/mdr/[start_timestamp]/[end_timestamp]/[phone_number]/[api_key]/

Property Description
[start_timestamp] Start Unix Timestamp (Optional)
[end_timestamp] End Unix Timestamp (Optional)
[phone_number] .e4SIP Phone Number (DID) in NPANXXXXXX format
[api_key] Your API Key

JSON Response

Property Description
id Unique Identifier
key[0] .e4SIP Phone Number (DID) in 1NPANXXXXXX format
key[1] Unix Microtime Timestamp (Date)
value[“number”] Remote Mobile Number in 1NPANXXXXXX format
value[“message”] SMS Message
value[“rate”] Message Charge
value[“ip”] Originator IP Address
value[“direction”] Message Direction (inbound/outbound)

 

Short Message Service (SMS)

RESTful GET Request

https://api.e4sip.com/sms/[destination_number]/[caller_number]/[message]/[api_key]/

Property Description
[destination_number] Destination Number in NPANXXXXXX format
[caller_number] .e4SIP Phone Number (DID) in NPANXXXXXX format
[message] URL Encoded plain text SMS message – Max length 160 characters
[api_key] Your API Key

SMS is intended for a single destination number. Please use Group SMS to send a message to multiple destination numbers.

JSON Response

Property Description
Status REST Response
Message Detailed Response Message

 

API – Group Short Message Service (Group SMS)

RESTful GET Request

https://api.e4sip.com/groupsms/[destination_number]-[dst_#2]-[dst_#3]/[caller_number]/[message]/[api_key]/

Property Description
[destination_number] Multiple Destination Numbers in NPANXXXXXX format and separated by a dash
[caller_number] .e4SIP Phone Number (DID) in NPANXXXXXX format
[message] URL Encoded plain text SMS message – Max length 160 characters
[api_key] Your API Key

Group SMS is intended for use with multiple destination numbers. Please use SMS for a single destination number.

JSON Response

Property Description
Status REST Response
Message Detailed Response Message
Number Destination Number

 

API – Location Routing Number (LRN)

RESTful GET Request

https://api.e4sip.com/lrn/[destination_number]/[caller_number]/[api_key]/

Property Description
[destination_number] Caller Destination Number
[caller_number] Origination Caller ID Number
[api_key] Your API Key

JSON Response

Property Description
LRN Location Routing Number
OCN Operating Company Number
LATA Local Access and Transport Area
CITY City Name
STATE State Abbreviation
JURISDICTION Billing Geographic Area Distance
LEC Local Exchange Carrier