Labracadabra – Switchvox Free Edition

Ok… Some interesting news from the Digium Camp today- Digium/Switchvox Free Edition version 1.0

Install notes:At first glance the install procedure is the same as all the other distros- Download, burn, stuff the CD in to the drive and reboot…Once the installer has run it’s course you’ll be asked to set the network parameters of the system- In our case we have given the box a static IP – Simple- Switchvox Free Edition is installed and ready to go…

Switchvox Free vs. Switchvox SMB:

Since I am installing Switchvox free in our lab and we have many customers using SMB – I feel that it may be useful to compare the two. In this example I am providing only a 50,000 ft view of the differences in terms of functionality to the admin.

First Glance- Hey Look There is orange on the Web User interface- I guess this is a pretty good representation of everything coming together from an acquisition perspective… Digium meets Fourloop- Here is the spawn.

——–
Just a quick note… I have been too busy to finish what I have started here. Check back for an update…

Digium Launches Switchvox FREE EDITION

In the wake of this month’s recent Distro bonanza. Digium, makers of the switchvox PBX have released their free edition.

Switchvox, my personal favorite Includes all that you’ll need to deploy an enterprise level PBX at a price that is now extremely affordable – FREE!

No defunct, Switchvox Free Edition is called home edition. It is no longer available with 15 users but has been modified to support 8 users. This is pretty good considering most small businesses have less than 10 users.

Here are a few other posts I’ve written about Switchvox…

Contact .e4 at 877.434.8647 for all of your Switchvox needs.

 

Labracadabra – Switchvox Free Edition

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Labracadabra – Switchvox Free Edition
Wednesday, October 31, 2007

Ok… Some interesting news from the Digium Camp today- Digium/Switchvox Free Edition version 1.0

Install notes:At first glance the install procedure is the same as all the other distros- Download, burn, stuff the CD in to the drive and reboot…Once the installer has run it’s course you’ll be asked to set the network parameters of the system- In our case we have given the box a static IP – Simple- Switchvox Free Edition is installed and ready to go…

Switchvox Free vs. Switchvox SMB:

Since I am installing Switchvox free in our lab and we have many customers using SMB – I feel that it may be useful to compare the two. In this example I am providing only a 50,000 ft view of the differences in terms of functionality to the admin.

First Glance- Hey Look There is orange on the Web User interface- I guess this is a pretty good representation of everything coming together from an acquisition perspective… Digium meets Fourloop- Here is the spawn.

——–
Just a quick note… I have been too busy to finish what I have started here. Check back for an update…

posted by .e4 Technologies
8:27 AM
0 comments
Digium Launches Switchvox FREE EDITION… You know the rest!
In the wake of this months recent Distro bonanza. Digium, makers of the switchvox PBX have released their free edition.

Switchvox, my personal favorite – Includes all that you’ll need to deploy an enterprise level PBX at a price that is now extremely affordable – FREE –

Here are a few other post that report all of latest Switchvox/Digium news in full detail
http://www.8774e4voip.com/blog/2007/11/switchvox-free-edition-vs-key-systems.html
http://www.8774e4voip.com/blog/2007/09/digium-acquires-switchvox-competitors.html
http://www.8774e4voip.com/blog/2007/10/digium-launches-hosted-switchvox.html

Mike

posted by .e4 Technologies
6:52 AM
0 comments
Digium.com gets a facelift
Tuesday, October 30, 2007

As I was browsing the web today I noticed that Digium has made a pretty substantial update to their home page. Building on what I have noticed is their latest art trend, Digium has added more line art and block type logos that in my opinion give the site a very fresh look.

After exploring the sections of the new site I’ve noticed under the “Asterisk Training” tab you will find that Digium is now using a dog as the universal symbol for someone that is looking for Asterisk training, certification, and general information regarding the Open Source telephony platform…

On a semi-related note…
In a post on the Digium blog, I noticed that they have recently named all of their new conference rooms after penguins… Why not have a penguin on the laptop looking for training? I personally believe that we are all better represented as penguins. Maybe the designers of the site found that the dog image was just easier to use and felt that we are all loyal to the master- just like dogs. Either way the site looks great.

posted by .e4 Technologies
6:53 AM
0 comments
CentPBX Launched – Check out CentPBX.org
Saturday, October 20, 2007

CentPBX, a NEW community supported PBX project- based on CentOS 5, Asterisk (Your Choice 1.2 or 1.4), and FreePBX was launched today.

CentPBX is the first of its class to offer free and paid support via a community run call center by dialing H-E-L-P from your CentPBX connected IP Phone. This Distributed Agent Queue, affectionatly dub’d D.A.Q. will be a welcome addition to the world of IP-PBXers everywhere.

In addition to the solid functionality of Asterisk and FreePBX- The folks at CentPBX have also Incorporated a Fax Server (Something that has been lacking and forgotten by other “community based” PBX projects) and a heads up display from i9 Technologies which will surely add value to the release.

Screenshots:
http://centpbx.org/screenshots.html

For more news please visit – http://www.centpbx.org/

posted by .e4 Technologies
6:50 AM
0 comments
Digium Launches Hosted Switchvox – Competitors crap their pants again!
Thursday, October 18, 2007

Unless you’ve been living under a rock you’ve probably heard that Digium has recenlty acquired fourloop technologies for an undisclosed amount. After several conversation with the folks at Switchvox I can only speculate that the amount was “more than enough” because the already cheerful management seems to be on cloud 9!

Now for the news of the day…

Digium, the corporate sponsor of Asterisk and in my professional opinion, the second coolest company on the planet (Next to .e4 of course) announced the launch of their new hosted SwitchVox application today.

As per the press release, the Switchvox Hosted Edition will enable Internet Service Providers (ISPs), VARs and other VoIP related service providers to offer customers with Switchvox’s fully-featured IP PBX phone system, running in a virtual environment. These providers can offer small companies subscriptions to the sophisticated phone system, which includes of all the benefits offered by Switchvox’s on-premise solutions, such as the Switchboard, Switchvox’s real-time call control panel; voicemail; call forwarding and voice prompts.

“Smaller offices need a reliable and stable phone system, but often cannot afford an on-site solution and are not interested in paying per line when they have intentions of expanding,” said Joshua Stephens, Switchvox CEO. “With Switchvox Hosted Edition, they now have access to a fully-featured IP PBX, and ISPs can feel confident approaching this niche market with a product line that can transition with their customers as they grow, instead of being locked in to expensive softswitches to provide hosted PBX solutions.”

After hearing of this news I have now speculated that this will be the first of many “advantage Switchvox” moves.

Entering the hosted space will surely cut in to sales at rival Fonality, leave them holding the bag and thinking what’s next? My guess will be a quick change in strategy and possibly a few new products to compete with the Open Source wunderkind Mark Spencer.

posted by .e4 Technologies
9:09 AM
2 comments
Vulnerability in Asterisk Voicemail Fixed
Monday, October 15, 2007

Digium has announced that a new version of Asterisk that remedies two flaws in the voicemail system that could lead to a DoS – (Denial of Service) attack.

This Voicemail vulnerability was caused by a boundary error within the IMAP specific code used in processing voicemail messages. This can be exploited causing a buffer overflow via a specially crafted voicemail message sent as email containing an overly long (more than 1024 characters) combination of Content-Type or Content-Description header

The above vulnerability is reported in 1.4.x versions and can is fixed in the 1.4.13 update.

More from the original Digium Security Advisory.

posted by .e4 Technologies
6:06 AM
0 comments
Customer Service- My experience with a Digium RMA
Thursday, October 11, 2007

In the world of telephony, the words “customer service” are rarely muttered. Most often we only hear the phrase when listening to an automated attendant – e.g. press (1) for customer service or when referring to the a type of agent or rep. Rarely is the term ever recognized as an action provided as a service.

Today I wanted to recognize an individual at Digium for their outstanding customer service. This Gentleman’s name is Michael Hozian. Michael is part of the Digium RMA department, his job there is to take a customer support ticket and make the transition to full RMA (Return Merchandise Authorization) Generally this is simple enough task however, Michael was kind enough to make me feel as if our business was important to Digium and that he was sorry we had a problem with our Digium AA50/s808i – Compassion? Interesting to say the least… When it was all said and done I was left feeling as if we were an important part of the entire Asterisk process -Michael even called me sir and Mr. White… Although… as a young 33 year old, I do consider these terms a bit offensive 🙂 and feel that they should be generally reserved for addressing my Grandfather – I was impressed by the politeness- Something that is really lacking with most vendors I deal with on a day to day.

Having said all of the above, I have never had an encounter with anyone at Digium wasn’t favorable (Maybe once – If that person reads this I am sure he will know I am referring to him 🙂 ). However Michael raised the bar by a substantial margin.

In closing, I’ll say “Thanks Michael” you deserve a raise…

posted by .e4 Technologies
3:24 PM
0 comments
Signate Files for Bankruptcy?
Monday, October 8, 2007

I have been reading a few threads in various Asterisk related blogs today that seem to be speculating on whether or not Signate has gone out of business. After a bit of research it seems that there are reports of Signate having filed for bankruptcy.

Signate Inc. Files for Chapter 7 Bankruptcy –
http://www.bankruptcydata.com/ProductSamples/SampleRecentFilings.htm

For those of you that don’t know Chapter 7 – A.K.A. Liquidation bankruptcy cancels your dept with creditors . As a result companies filing for chapter 7 may have to allow the bankruptcy court liquidate (sell) their property so that resulting funds can be presented to your creditors.

In Signate’s case, they appear to have sold their intellectual property to http://www.IPGear.net however, it has not been confirmed that this was a requirement sent down from the Chapter 7 Bankruptcy courts.

posted by .e4 Technologies
7:14 PM
0 comments
Bug found in Digium’s High Performance Echo Canceller – HPEC
Saturday, October 6, 2007

It was reported in the Digium blog that there has been an update for their High Performance Echo Canceller also known as HPEC.

The report announced that PRE-9.00.005 HPEC users should upgrade immediately to the current version of the software to avoid memory overwrites, hard lock ups, crashes, and adverse effect on voice quality.

The most current version of Digium’s HPEC can be downloaded at http://downloads.digium.com/

For instructions on installing HPEC please contact your account rep or Digium directly.

posted by .e4 Technologies
10:04 PM
0 comments
Introducing the new Digium AEX800
Friday, October 5, 2007

With pressure from north of the border and beyond, Digium has finally announced the new AEX800 Line of analog telephony hardware that supports PCI- E also known as PCI Express.

As you may know, While in theory PCI Express can offer enhanced performance over PCI-X, it is important to know that AEX800 was not developed to replace PCI-X versions of the 8 Port cards (TDM800P) but to enhance the depth of product offered at Digium.

Origionally PCIe was used in high-speed display adapters, and intending to eventually replace the PCI and AGP buses entirely, PCI Express was designed to match the higher speeds of today’s CPUs. It can accommodate Gigabit and 10 Gigabit Ethernet and even support chip-to-chip transfers.

This brings us to what PCIe as a system interface is all about and why Digium has chosen it for their new product line; it is not necessarily being faster than PCI-X, but rather being simpler.
Rather than the shared, parallel bus achitechture of PCI, the PCIe interface provides a high-speed, switched architecture. Each PCI Express link is a serial communications channel made up of two differential wire pairs that provide 2.5 Gbits/sec in each direction and as many 32 of these “lanes” may be combined in x2, x4, x8, x16 and x32 configurations, creating a parallel interface of independently controlled serial links. The bandwidth of the switch backplane determines the total capacity of a PCI Express implementation.Hence there are more and more professional server/workstation class chipsets that put emphasis on PCI Express, because having bandwidth dedicated to each device is appealing.

Now for the “real world comparison”
The Digium AEX844B

Digiums TDM844B

You’ll notice that the motherboard facing edge device on the Digium AEX844B card is much smaller than that of its TDM844B cousin.
PCIe Factoid…

Originally called “Third Generation I/O” (3GIO), PCI Express is software compatible with PCI, however it is not plug compatible.
Reference Pages:

http://www.digiumcards.com/digium-aex800p.html
http://www.digiumcards.com/digium-aex804b.html
http://www.digiumcards.com/digium-aex844b.html
http://www.digiumcards.com/digium-aex808b.html
http://www.digiumcards.com/digium_vpmadt032.html

posted by .e4 Technologies
7:09 PM
1 comments
A great year for Digium… So far, so very good!
If you have been watching any of the recent developments at our beloved Digium then you know that it has been a CRAZY month… Within the last 30 days Digium has launched two new products, moved in to a brand spanking new 60,000sf complex, and acquired Foorloop Technologies. In the midst of this recent explosion they have also partnered with 3com under the guise of a commercial Asterisk license, for 3COM’s new appliance directed at the “less than 30” end-user space. This last venture has me wondering… Why would anyone buy this?

With all the changes in the air at Digium I felt it would be prudent to write a story about all of the exciting things that have happened at Digium this year – Regurgitated of course…

01.03.2007- Digium Launches AsteriskNow.org and the AsteriskNOW Software Appliance… It was my first impression that this software was offered as an alternative to rival Fonality’s Trixbox CE. Although not widely adopted (by our customers at least) the software appliance did help the world to realize that Digium was dedicated to making Asterisk easier for the non Linux minded and offered a glimpse of things to come.

01.24.2007 – Digium Launches the Asterisk Appliance Developers Kit… A.K.A. the AADK 🙂 – This was big news to me personally – I nearly purchased one for $3500. It was originally announced that the first few owners would not only have it autographed by Mark Spencer but that they would be able to attend a special developers meeting hosted by none other than the man himself. On that same day Digium also announced their High Performance Echo Canceller, code name – HPEC, The Digium TDM800P, and the new and much sought after single port T1/E1/J1 with Echo cancellation, the Digium TE120P.

01.30.2007 -Former President, COO and Director of ADTRAN joins Digium as the company announces key executive appointments. Mark Spencer, founder and former President of Digium was named to the newly created position of Chairman and CTO. and was quoted as saying “It was an easy decision to bring Danny to Digium. His operational experience will allow me to focus more time on the customers and the technologies that will accelerate Digium and Asterisk in a way that will benefit both the community and Digium customers!”

02.27.2007 – In a bizarre twist the AsteriskNOW software appliance is name ‘Best of Show’ at INTERNET TELEPHONY® Conference & EXPO East 2007

03.05.2007 – The Open Source behemoth adds an “authorized sales channel” with three levels of revenue attainment… Authorized Reseller (up to $120K annually), Premier Authorized Reseller (up to $500K annually), and
Elite Authorized Reseller (over $500K annually)

03.21.2007 – Digium® Delivers Asterisk Appliance™ for Full-featured, Cost-effective Internet Telephony – This one left me asking, to whom they had delivered it. The product finally hit our shelves mid-September.

More to come…

posted by .e4 Technologies
6:13 PM
0 comments
More on the Switchvox Acquisition…
Monday, October 1, 2007

I have decided to take this post down until the complete feature comparison is finished… Sorry for the trouble- If you would like to be notified by email when it is finished please shoot me a message at mikew@e4strategies.com

posted by .e4 Technologies
8:42 PM
0 comments

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CentPBX Launched – Check out CentPBX.org

Centpbx, a NEW community supported PBX project- based on CentOS 5, Asterisk (Your Choice 1.2 or 1.4), and FreePBX was launched today.

CentPBX is the first of its class to offer free and paid support via a community run call center by dialing H-E-L-P from your CentPBX connected IP Phone. This Distributed Agent Queue, affectionatly dub’d D.A.Q. will be a welcome addition to the world of IP-PBXers everywhere.

In addition to the solid functionality of Asterisk and FreePBX- The folks at CentPBX have also Incorporated a Fax Server (Something that has been lacking and forgotten by other “community based” PBX projects) and a heads up display from i9 Technologies which will surely add value to the release.

Screenshots:
http://centpbx.org/screenshots.html

For more news please visit – http://www.centpbx.org

Digium Launches Hosted Switchvox – Competitors crap their pants again!

Unless you’ve been living under a rock you’ve probably heard that Digium has recenlty acquired Fourloop Technologies for an undisclosed amount. After several conversation with the folks at Switchvox I can only speculate that the amount was “more than enough” because the already cheerful management seems to be on cloud 9!

Now for the news of the day…

Digium, the corporate sponsor of Asterisk and in my professional opinion, the second coolest company on the planet (Next to .e4 of course) announced the launch of their new hosted SwitchVox application today.

As per the press release, the Switchvox Hosted Edition will enable Internet Service Providers (ISPs), VARs and other VoIP related service providers to offer customers with Switchvox’s fully-featured IP PBX phone system, running in a virtual environment. These providers can offer small companies subscriptions to the sophisticated phone system, which includes of all the benefits offered by Switchvox’s on-premise solutions, such as the Switchboard, Switchvox’s real-time call control panel; voicemail; call forwarding and voice prompts.

“Smaller offices need a reliable and stable phone system, but often cannot afford an on-site solution and are not interested in paying per line when they have intentions of expanding,” said Joshua Stephens, Switchvox CEO. “With Switchvox Hosted Edition, they now have access to a fully-featured IP PBX, and ISPs can feel confident approaching this niche market with a product line that can transition with their customers as they grow, instead of being locked in to expensive softswitches to provide hosted PBX solutions.”

After hearing of this news I have now speculated that this will be the first of many “advantage Switchvox” moves.

Entering the hosted space will surely cut in to sales at rival Fonality, leave them holding the bag and thinking what’s next? My guess will be a quick change in strategy and possibly a few new products to compete with the Open Source wunderkind Mark Spencer.

Customer Service- My experience with a Digium RMA

In the world of telephony, the words “customer service” are rarely muttered. Most often we only hear the phrase when listening to an automated attendant – e.g. press (1) for customer service or when referring to the a type of agent or rep. Rarely is the term ever recognized as an action provided as a service.

Today I wanted to recognize an individual at Digium for their outstanding customer service. This Gentleman’s name is Michael Hozian. Michael is part of the Digium RMA department, his job there is to take a customer support ticket and make the transition to full RMA (Return Merchandise Authorization) Generally this is simple enough task however, Michael was kind enough to make me feel as if our business was important to Digium and that he was sorry we had a problem with our Digium AA50/s808i – Compassion? Interesting to say the least… When it was all said and done I was left feeling as if we were an important part of the entire Asterisk process -Michael even called me sir and Mr. White… Although… as a young 33 year old, I do consider these terms a bit offensive 🙂 and feel that they should be generally reserved for addressing my Grandfather – I was impressed by the politeness- Something that is really lacking with most vendors I deal with on a day to day.

Having said all of the above, I have never had an encounter with anyone at Digium wasn’t favorable (Maybe once – If that person reads this I am sure he will know I am referring to him 🙂 ). However Michael raised the bar by a substantial margin.

In closing, I’ll say “Thanks Michael” you deserve a raise…

Signate Files for Bankruptcy?

I have been reading a few threads in various Asterisk related blogs today that seem to be speculating on whether or not Signate has gone out of business. After a bit of research it seems that there are reports of Signate having filed for bankruptcy.Signate Inc. Files for Chapter 7 Bankruptcy –
http://www.bankruptcydata.com/ProductSamples/SampleRecentFilings.htm

For those of you that don’t know Chapter 7 – A.K.A. Liquidation bankruptcy cancels your dept with creditors . As a result companies filing for chapter 7 may have to allow the bankruptcy court liquidate (sell) their property so that resulting funds can be presented to your creditors.

In Signate’s case, they appear to have sold their intellectual property to http://www.IPGear.net however, it has not been confirmed that this was a requirement sent down from the Chapter 7 Bankruptcy courts.

Digium.com gets a facelift

As I was browsing the web today I noticed that Digium has made a pretty substantial update to their home page. Building on what I have noticed is their latest art trend, Digium has added more line art and block type logos that in my opinion give the site a very fresh look.

After exploring the sections of the new site I’ve noticed under the “Asterisk Training” tab you will find that Digium is now using a dog as the universal symbol for someone that is looking for Asterisk training, certification, and general information regarding the Open Source telephony platform…

On a semi-related note…
In a post on the Digium blog, I noticed that they have recently named all of their new conference rooms after penguins… Why not have a penguin on the laptop looking for training? I personally believe that we are all better represented as penguins. Maybe the designers of the site found that the dog image was just easier to use and felt that we are all loyal to the master- just like dogs. Either way the site looks great.

A great year for Digium… So far, so very good!

If you have been watching any of the recent developments at our beloved Digium then you know that it has been a CRAZY month… Within the last 30 days Digium has launched two new products, moved in to a brand spanking new 60,000sf complex, and acquired Foorloop Technologies. In the midst of this recent explosion they have also partnered with 3com under the guise of a commercial Asterisk license, for 3COM’s new appliance directed at the “less than 30” end-user space. This last venture has me wondering… Why would anyone buy this?

With all the changes in the air at Digium I felt it would be prudent to write a story about all of the exciting things that have happened at Digium this year – Regurgitated of course…

01.03.2007- Digium Launches AsteriskNow.org and the AsteriskNOW Software Appliance… It was my first impression that this software was offered as an alternative to rival Fonality’s Trixbox CE. Although not widely adopted (by our customers at least) the software appliance did help the world to realize that Digium was dedicated to making Asterisk easier for the non Linux minded and offered a glimpse of things to come.

01.24.2007 – Digium Launches the Asterisk Appliance Developers Kit… A.K.A. the AADK 🙂 – This was big news to me personally – I nearly purchased one for $3500. It was originally announced that the first few owners would not only have it autographed by Mark Spencer but that they would be able to attend a special developers meeting hosted by none other than the man himself. On that same day Digium also announced their High Performance Echo Canceller, code name – HPEC, The Digium TDM800P, and the new and much sought after single port T1/E1/J1 with Echo cancellation, the Digium TE120P.

01.30.2007 -Former President, COO and Director of ADTRAN joins Digium as the company announces key executive appointments. Mark Spencer, founder and former President of Digium was named to the newly created position of Chairman and CTO. and was quoted as saying “It was an easy decision to bring Danny to Digium. His operational experience will allow me to focus more time on the customers and the technologies that will accelerate Digium and Asterisk in a way that will benefit both the community and Digium customers!”

02.27.2007 – In a bizarre twist the AsteriskNOW software appliance is name ‘Best of Show’ at INTERNET TELEPHONY® Conference & EXPO East 2007

03.05.2007 – The Open Source behemoth adds an “authorized sales channel” with three levels of revenue attainment… Authorized Reseller (up to $120K annually), Premier Authorized Reseller (up to $500K annually), and
Elite Authorized Reseller (over $500K annually)

03.21.2007 – Digium® Delivers Asterisk Appliance™ for Full-featured, Cost-effective Internet Telephony – This one left me asking, to whom they had delivered it. The product finally hit our shelves mid-September.